VIRTUAL ASSISTANT / CALL CENTER

VIRTUAL ASSISTANT / CALL CENTER

Businesses can set aside time and cash by re-appropriating virtual assistant as opposed to recruiting full-time representatives or playing out the actual work.

Employers can save time and money by outsourcing tasks to virtual assistants instead of hiring full-time employees or performing the work themselves.

The range of tasks a virtual assistant might perform is diverse and depends on the needs of the client and the skill set of the assistant. Some common tasks a virtual assistant might accept are:

• Monitor and maintain email accounts, including email marketing tasks
• Answer and initiate phone calls on behalf of clients
• Handle travel arrangements, manage schedules
• Provide customer support, such as answering questions and processing orders
• Transcribe documents, data entry and spreadsheet management
• Organize files and documents
• Prepare reports and presentations, edit and proofread, SEO research
• Bookkeeping, billing and accounting activities
• Manage online social media presence and professional profiles